Every missed call is potentially a missed job. You can’t answer the phone with both hands inside a boiler, and "ring me back later" is where new work goes to die.
What you get
- A public booking page at your own link, listing the services you choose
- Customers request a booking without ringing you
- Booking requests land in CertBox for you to confirm or decline
- Reply by SMS from the booking with templated messages
- You control the services, descriptions and availability
How it works
Set up your services
Name the services you want to offer online — annual gas safety check, EICR, boiler service — with your descriptions.
Share the link
Put your booking link on your website, Google profile, or in your voicemail message.
Confirm and go
Requests appear in CertBox. Confirm the slot and the job is in your schedule; the SMS button handles the "confirmed for Tuesday" text.
Common questions
Do customers book directly into my diary?
They request a booking; you confirm it. You stay in control of the diary.
Where do I get the SMS capability?
SMS sending is configured in settings with your own SMS provider credentials; templates for common messages are built in.
Works with
A calendar and list view of every booked job, assignable to team members, built for a phone in a van.
Clients with their properties, jobs, certificates, quotes and invoices in one record — plus a portal you can hand to landlords and agents.
Track jobs with their client, property, quotes, certificates and invoices attached — including repeating jobs that book themselves in.